The Sam’s Club mobile app is undergoing a major transformation in 2025, introducing cutting-edge features and updates that are set to redefine the shopping experience for members. As one of the leading warehouse clubs in the United States, Sam’s Club continues to leverage technology to streamline operations and enhance customer convenience. From AI-powered checkout systems to enhanced personalization, the 2025 updates are making waves in the retail industry.
The Evolution of Checkout Technology
One of the most significant advancements in the Sam’s Club mobile app this year is the integration of AI-powered checkout systems. This innovation has been in development since 2016, when the “Scan & Go” feature was first introduced. By 2018, the app was fully integrated with the Scan & Go system, allowing customers to scan items as they shop and pay via the app. However, the process still required a physical receipt or QR code at the register, which often led to delays.
In 2024, Sam’s Club rolled out an advanced version of this system known as the AI-powered arches. These arches use cameras to automatically verify purchases as customers exit the store, eliminating the need for traditional checkout counters. This system has already been implemented in several locations, including the all-app-only warehouse in Grapevine, Texas. The company plans to expand this technology to all 600 of its locations by 2025, ensuring a seamless shopping experience for all members.
Enhanced AI Features in the App

Beyond the checkout process, Sam’s Club is also enhancing the AI capabilities within the mobile app. CEO Chris Nicholas emphasized that AI is becoming a core part of the company’s operations. “We’re using AI to help with search, recommendations on the app, and even to look at how you transacted with us before,” he said in an interview with Yahoo Finance.
This means that users can expect more personalized experiences, such as tailored product recommendations based on their shopping history. Additionally, the app now offers improved search functionality, making it easier for customers to find exactly what they need. For example, if a user frequently buys gluten-free products, the app will prioritize those items in search results and recommendations.
Improved Shopping Experience

Another key update in the 2025 Sam’s Club mobile app is the focus on improving the overall shopping experience. With the introduction of the AI-powered arches, customers no longer have to wait in long lines at the checkout. This change not only saves time but also reduces stress for shoppers, especially during peak hours.
Additionally, the app now includes a feature called “Member’s Mark Community,” which allows users to provide feedback on new products and services. This community-driven approach ensures that the app and in-store offerings continue to meet the needs and preferences of Sam’s Club members.
Exclusive Offers and Promotions

Sam’s Club is also leveraging the mobile app to offer exclusive deals and promotions to its members. In February 2025, the app featured limited-time offers such as gluten-free Multi-Grain Cheerios and simplyFUEL Chocolate Chip Cookie Dough Protein Balls. These items were highly popular among users, with many praising the quality and affordability.
Moreover, the app now includes a “New Items” section, where customers can discover the latest products available at Sam’s Club. This feature helps keep users informed about seasonal items and special releases, ensuring they never miss out on the best deals.
Thanksgiving Feast Updates
For those planning their Thanksgiving meals, the 2025 Sam’s Club mobile app includes updates to the Member’s Mark Thanksgiving Feast. This pre-cooked meal is designed to save time and effort while still delivering a delicious, homemade feel. The feast now includes new additions such as Green Beans with Cranberries and Sliced Almonds, as well as Garlic Herb Corn.
Members can order the entire meal through the app, either for curbside pickup or delivery. The app also provides detailed instructions for preparing the meal, making it easy for even the busiest hosts to enjoy a stress-free holiday.
Conclusion
The 2025 updates to the Sam’s Club mobile app are transforming the way customers shop, offering a more efficient, personalized, and convenient experience. From AI-powered checkout systems to exclusive promotions and improved shopping features, the app continues to evolve to meet the needs of its members.
As Sam’s Club continues to innovate, it’s clear that the future of retail lies in technology that enhances the customer experience. Whether you’re a regular shopper or a new member, the 2025 updates to the Sam’s Club mobile app are sure to make your next visit more enjoyable.
Stay updated with the latest news and features from Sam’s Club by checking the app regularly. Don’t miss out on the exciting changes coming your way in 2025!
Author: John Doe
Title/Role: Retail Analyst
Credentials: John Doe is a seasoned retail analyst with over a decade of experience covering trends in the grocery and membership warehouse sectors. He has contributed to various publications and is known for his insightful analysis of retail innovations.
Profile Link: LinkedIn Profile
Sources:
– Sam’s Club Official Website
– Yahoo Finance Interview with Chris Nicholas
– CFRA Analyst Arun Sundaram Commentary
Internal Links:
– Sam’s Club Membership Benefits
– Sam’s Club Store Locations
– Sam’s Club Online Shopping
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Featured Snippet:
The Sam’s Club mobile app in 2025 introduces AI-powered checkout systems, enhanced personalization, and exclusive promotions, offering a more efficient and convenient shopping experience for members.
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